MBTA mTicket
MBTA mTicket App Info
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App Name
MBTA mTicket
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Price
Free
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Developer
MBTA
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Category
Maps & Navigation -
Updated
2025-09-10
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Version
7.9.0
Frequently Asked Questions
How do I create an account on the MBTA mTicket app?
Download the app from your device's app store, then open it and follow prompts to register with your email and set a password.
Can I use the MBTA mTicket app on both Android and iOS devices?
Yes, the app is available for download on Google Play for Android and the App Store for iOS devices.
How do I purchase a ticket using the app?
Open the app, select your trip and ticket type, enter payment details, and confirm your purchase. Your ticket appears under 'My Tickets'.
How can I view my purchased tickets?
Tap on 'My Tickets' in the app to view all your active and past tickets securely stored within the app.
What ticket options are available through the app?
You can buy Single Ride, Round-Trip, 10 Ride, and Monthly passes for commuter rail and ferry services.
How do I transfer tickets if I switch phones?
Log into your account on the new device and your tickets will be available; no manual transfer needed.
What payment methods does the app support?
The app accepts credit/debit cards and PayPal for secure and flexible payment options.
How do I set up a monthly pass subscription in the app?
Go to ‘Settings' > ‘Subscriptions' or ‘Monthly Pass', select your route, and follow instructions to subscribe.
Can I cancel or modify my subscription or ticket purchase?
Yes, within the app under ‘My Tickets' or ‘Subscriptions', you can manage, cancel, or modify your tickets or plans.
What should I do if the app crashes or my ticket isn't working?
Try restarting the app, ensure your device has internet, and contact customer support through the ‘Help' section if needed.
