Mayo Clinic
Mayo Clinic App Info
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App Name
Mayo Clinic
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Price
Free
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Developer
Mayo Clinic
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Category
Medical -
Updated
2025-11-12
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Version
14.1
Frequently Asked Questions
How do I create an account and start using the Mayo Clinic app?
Download the app, open it, click 'Sign Up,' and follow the prompts to register with your email or phone number for full access.
Is the Mayo Clinic app free to download and use?
Yes, the app is free to download and provides many features; some services like virtual care may incur additional costs during booking.
How can I schedule or change my appointments via the app?
Go to 'Appointments,' select 'Schedule New' or tap existing appointments to modify or cancel, and follow on-screen instructions.
What features allow me to access my medical records securely?
Navigate to 'Medical Records' from the menu, then view or download your lab results, images, and billing information securely.
How can I communicate with my healthcare providers through the app?
Use the 'Secure Messaging' feature under 'Care Team' to send confidential messages and receive responses from your providers.
Where can I find and start using the on-demand virtual care service?
Tap on 'Express Care Online' from the home screen or menu, then follow prompts to request a virtual consultation in eligible regions.
Can I connect the Mayo Clinic app with Apple Health or other fitness apps?
Yes, go to 'Settings,' select 'Health Data,' and enable the connection to Apple Health for seamless integration.
Are there subscription options, and how do I manage them?
Some premium features may require subscription; manage these via 'Settings > Account > Subscriptions' in the app.
Is there a fee for using virtual consultations or other paid features?
Yes, virtual care services like Express Care Online may have associated fees, which are detailed before booking during the process.
What should I do if the app crashes or I face technical issues?
Try restarting your device, update the app, or reinstall it. If unresolved, contact support through 'Help > Contact Us' in the app.
