LiveWell with Advocate Aurora
LiveWell with Advocate Aurora App Info
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App Name
LiveWell with Advocate Aurora
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Price
Free
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Developer
Advocate Aurora Health
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Category
Medical -
Updated
2025-04-24
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Version
11.3.2
Frequently Asked Questions
How do I get started with LiveWell with Advocate Aurora?
Download the app from your app store, create an account with your details, and follow the on-screen setup instructions to link your health records.
Is my health information secure on this app?
Yes, the app uses data encryption and secure login methods to protect your personal health information. Ensure you enable all security features in Settings > Privacy & Security.
How can I view my medical records and test results?
Open the app, go to 'Health Records,' and select 'Test Results' to access your lab and test reports securely within the app.
How do I schedule or reschedule an appointment?
Navigate to 'Appointments,' choose your healthcare provider, and select or modify your appointment date, time, or location as needed.
Can I find a doctor or clinic near me using this app?
Yes, tap 'Find Providers,' enter your location or allow GPS access, then browse nearby doctors and clinics with directions available.
How do I start a telehealth visit via video or e-visit?
Go to 'Virtual Care,' choose 'Video Visit' or 'E-Visit,' select your provider, and follow prompts to start your online consultation.
How can I message my healthcare team securely?
Select 'Messages' from the menu, choose your provider or care team member, and compose your message for secure communication.
Are there any costs associated with using telehealth features?
Some telehealth services may incur charges depending on your insurance coverage; check your plan details or contact support for assistance.
How do I update my payment information for bills?
Go to 'Billing,' select 'Payment Methods,' and add or update your payment details to manage your bills conveniently.
What should I do if the app crashes or has technical issues?
Try restarting your device, update the app, or reinstall it. If problems persist, contact customer support through 'Help & Support' in the app.
