LifeLock Identity by Norton
LifeLock Identity by Norton App Info
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App Name
LifeLock Identity by Norton
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Price
Free
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Developer
NortonMobile
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Category
Finance -
Updated
2025-12-22
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Version
3.0.1
Frequently Asked Questions
How do I set up LifeLock Identity by Norton for the first time?
Download the app, create an account, and follow the on-screen setup instructions to activate your protection and customize your preferences.
Can I use LifeLock on multiple devices?
Yes, you can install and log in on multiple devices; just ensure your subscription plan permits multiple device support via Settings > Devices.
How do I enable dark web monitoring?
Open the app, navigate to Settings > Dark Web Monitoring, and toggle it on to start scanning for your data on the dark web.
What should I do if I receive a theft alert?
Immediately review the activity, follow the prompts to lock your credit if needed, and contact support for further assistance through the app.
How can I view or lock my credit reports?
Go to the Dashboard > Credit Reports & Scores, or Settings > Credit Lock, to view reports or lock your TransUnion credit file.
What is included in the premium plans like Advantage and Ultimate Plus?
Premium plans offer unlimited credit reports, credit lock, transaction monitoring, dark web alerts, and the Million Dollar Protection Package. Access these via Settings > Subscription.
How much does the LifeLock subscription cost?
Pricing varies by plan; basic plans are more affordable, while Advantage and Ultimate Plus offer more features at higher prices, accessible via the Subscription settings.
Can I cancel or change my subscription easily?
Yes, manage your subscription through Settings > Account > Subscription, where you can upgrade, downgrade, or cancel anytime.
Why am I not receiving real-time alerts from the app?
Check your notification settings within the app and device settings to ensure alerts are enabled. Also, verify your internet connection is stable.
