Kangaroo: Simple Home Security icon

Kangaroo: Simple Home Security

3.4
Rating
0.50M
Downloads
Everyone
Age

Kangaroo: Simple Home Security App Info

  • App Name

    Kangaroo: Simple Home Security

  • Price

    Free

  • Developer

    Kangaroo Security

  • Category

    House & Home
  • Updated

    2025-11-10

  • Version

    11.17.0

Frequently Asked Questions

How do I set up Kangaroo: Simple Home Security for the first time?

Download the app, connect your Kangaroo device to WiFi, then follow the step-by-step setup guide in the app under Settings > Setup.

What should I do if my sensors are not connecting to WiFi?

Ensure your WiFi is active, restart the app, and follow the setup instructions again via Settings > Setup to reconnect sensors.

How does real-time alert notification work?

The app sends instant alerts via push notifications or email when motion or door sensors detect activity, customizable in Settings > Notifications.

Can I customize the alert types and notification methods?

Yes, go to Settings > Notifications to select alert types and preferred notification methods, such as push, email, or both.

What are the benefits of upgrading to the Protect plan?

The Protect plan offers professional monitoring, theft/damage reimbursement, extended cloud storage, and text/voice alerts. Manage or upgrade via Settings > Subscription.

How much does the basic app and equipment cost?

The app is free to download. Equipment prices are affordable, and you can opt for the self-monitoring plan at no cost—detailed pricing is available in the store or plans section.

Can I get discounts for using Kangaroo security devices?

Yes, enable the Discount Engine in the app under Settings > Discounts to explore potential home insurance discounts based on your security setup.

Is there a mobile app subscription or fee for ongoing service?

The basic monitoring is free, but premium protection plans are subscription-based, managed via Settings > Subscription, and renew automatically unless canceled.

How do I cancel or change my subscription plan?

Go to Settings > Subscription in the app, select your current plan, and follow the prompts to cancel or modify your subscription.

What should I do if my sensors or app are not working properly?

Try restarting the app, ensure WiFi connection, and recheck device setup in Settings > Setup. Contact support if problems persist.