JLab
JLab App Info
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App Name
JLab
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Price
Free
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Developer
JLab Audio
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Category
Tools -
Updated
2025-12-16
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Version
1.9.7.9
Frequently Asked Questions
How do I connect my JLab device to the app for the first time?
Turn on Bluetooth on your device, open the JLab app, and follow the pairing instructions found in Settings > Device Connection to complete setup.
Can I customize the controls on my JLab earbuds?
Yes, go to Settings > Control Customization in the app to remap touch controls like volume, track changes, and voice assistant.
How can I adjust the Active Noise Cancellation (ANC) for different environments?
In the app, navigate to Settings > Noise Control to set ANC levels from off to maximum or enable Be Aware mode for ambient sound.
What equalizer options are available in the JLab app?
The app offers preset profiles like JLab Signature, Balanced, Bass Boost, and a Custom EQ in Settings > Sound Settings for personalized sound tuning.
How do I update my JLab device firmware through the app?
Connect your device, then go to Settings > Software Updates in the app to check for and install the latest firmware updates.
Is the app free, and are there any subscription plans?
Yes, the JLab app is free to download and use. Currently, there are no mandatory subscription plans, but premium features may be available.
Are there any premium features that require payment?
Most core features are free, but some advanced customization or learning content might require a subscription or one-time purchase, which can be managed in Settings > Subscription.
What should I do if my device is not connecting via the app?
Ensure Bluetooth is enabled, restart both device and app, and attempt reconnection through Settings > Device Connection. Resetting the device may also help.