JCPenney – Shopping & Deals
JCPenney – Shopping & Deals App Info
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App Name
JCPenney – Shopping & Deals
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Price
Free
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Developer
Penney OpCo LLC
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Category
Shopping -
Updated
2025-12-24
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Version
11.39.0
Frequently Asked Questions
How do I create an account on the JCPenney app?
Download the app, open it, tap 'Sign Up', and follow the prompts to enter your details and register your account.
Can I browse products without creating an account?
Yes, you can browse most products; however, signing in enables saving coupons, rewards, and faster checkout. Tap 'Sign In' or 'Register' to create an account.
How do I find deals and discounts in the app?
Explore the deals section or use the Deal Check and Snap to Shop features for instant discounts and product searches. Access these from the home menu.
How do I use digital coupons in the app?
Save coupons to your wallet in the app via the Coupons section. Show the barcode or apply online at checkout for discounts.
How does the 'Shop & Collect' feature work?
Select products, choose 'Shop & Collect' at checkout, and pick up your items at a nearby store the same day.
How can I manage my rewards and offers?
Access your rewards in the app under Rewards & Offers. View, redeem, or save deals directly for quick checkout.
How do I manage my JCPenney credit card through the app?
Navigate to 'Account' > 'Credit Card', where you can view balances, pay bills, and explore exclusive cardholder offers.
Are there any subscription services in the app?
The app features a free rewards program; there are no paid subscriptions, but you can earn points and access exclusive deals.
What should I do if the app crashes or isn't loading?
Try restarting your device, updating the app, or reinstalling it. Contact support if issues persist.
Can I return or exchange items purchased through the app?
Yes, follow the standard return process via the app or in-store, using your purchase receipt or order details.
