InnoCaption Live Call Captions

4.3

Rating

0.50M

Downloads

Everyone

Age

Google Play App Store

InnoCaption Live Call Captions App Info

App Name

InnoCaption Live Call Captions
Price

Free
Developer

MEZMO Corporation
Category
Communication
Updated

2025-12-29
Version

4.3.1

Frequently Asked Questions

How do I set up InnoCaption for my first call?

Download the app, create an account, and grant necessary permissions. Then, connect your hearing aids or cochlear implants via Bluetooth and start making calls.

Is InnoCaption free to use and how do I access it?

Yes, InnoCaption is funded and FCC-certified. Download from your app store, register for free, and enjoy the captioning service without any cost.

How does the live transcription work during calls?

InnoCaption provides real-time captions by transcribing speech instantly, either through AI auto captions or live stenographers, ensuring accurate and quick display on your device.

Can I choose between AI captions and live stenographers?

Yes, during setup or call settings, you can select your preferred captioning method: AI auto captions or live stenographer (CART). Go to Settings > Captioning Preferences.

What devices and platforms are compatible with InnoCaption?

InnoCaption works with smartphones, tablets, and computers. It supports Bluetooth hearing aids and cochlear implants and is compatible with iOS, Android, Windows, and Mac via InnoCaption Web.

How can I customize notifications for long calls or hold times?

Navigate to Settings > Accessibility > Caption Alerts to enable notifications when a call resumes after a hold or in case of interruptions.

Does InnoCaption support multiple languages?

Yes, InnoCaption offers captioning in multiple languages including Spanish, French, Chinese, Vietnamese, and more. You can select your preferred language in settings.

How do I review voicemails and transcripts later?

Voicemail transcripts are automatically saved. Access them via the App's Voicemail section or the web version under 'Transcripts' for easy review.

What should I do if the app isn't working properly during a call?

Try restarting the app, checking your internet connection, and ensuring Bluetooth is enabled. If issues persist, contact support through Settings > Help & Support.