Illinois Tollway
Illinois Tollway App Info
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App Name
Illinois Tollway
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Price
Free
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Developer
Illinois Tollway
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Category
Travel & Local -
Updated
2025-12-17
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Version
3.13.0
Frequently Asked Questions
How do I set up my account on the Illinois Tollway app for the first time?
Download the app, create an account by providing your personal details, and link your license plate or transponder under the 'Manage Account' section in Settings.
Can I pay unpaid tolls using the Illinois Tollway app?
Yes, you can pay unpaid tolls by entering your license plate details and payment information within 14 days of travel via the 'Pay Unpaid Tolls' feature.
What do I do if I forgot my password for the app?
Tap 'Forgot Password' on the login screen, then follow the prompts to reset your password through your registered email address.
How do I add or update my I-PASS account in the app?
Go to 'Manage I-PASS' in the menu, then select 'Enroll' or 'Update' to add or modify your account details directly within the app.
How can I use the app to pay for a vehicle without a transponder?
Use the 'Pay By Plate' feature, enter your license plate, payment info, and travel dates, and complete the transaction within 14 days of your trip.
What features are available for real-time traffic updates?
Access live traffic conditions, congestion alerts, and incident reports from the 'Traffic Updates' section to help plan your route more efficiently.
How do I link my vehicle for automatic toll payments?
Navigate to 'Manage Vehicles,' select your vehicle, and link your license plate details for seamless automatic toll payments.
Can I access my transaction history through the app?
Yes, go to 'Transaction History' in your account menu to view detailed records of all toll payments and transactions.
How do I report a roadside emergency in the app?
Tap on 'Roadside Assistance,' provide your location and issue details, and the app will connect you with nearby service providers.
What should I do if the app crashes or encounters an error?
Try restarting the app, ensure your device is updated, or reinstall the app if needed. Contact support through the 'Help' section if issues persist.
