HomeWAV
HomeWAV App Info
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App Name
HomeWAV
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Price
Free
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Developer
HomeWAV LLC
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Category
Communication -
Updated
2025-10-14
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Version
2.23.5
Frequently Asked Questions
How do I create a new account on HomeWAV?
Download the app, tap 'Sign Up,' enter your details, and verify your email to create a free account.
Can I use HomeWAV on both Android and iOS devices?
Yes, HomeWAV is available on both Android and iOS. Download from Google Play or App Store and log in with your credentials.
How do I select a facility and add an inmate?
After logging in, go to 'Facilities,' select your inmate's facility, and add their details in the 'Inmates' section under 'Manage.'
How does the fund management work?
Navigate to 'Funds' in your account, view available balance, add or transfer money, and update payment info for seamless communication billing.
What types of communication does HomeWAV support?
HomeWAV supports video calls, phone calls, and messaging. Inmates are notified and can initiate communication based on facility permissions.
Can I set up scheduled visits via HomeWAV?
Yes, if your facility allows scheduled visits, go to 'Appointments' to set or manage visit times within the app.
Is there a subscription fee for HomeWAV?
HomeWAV charges only for the minutes used during calls or video visits. There is no fixed subscription fee, just pay-as-you-go pricing.
How do I add funds to my account?
Go to 'Funds' > 'Add Money,' select your payment method, and follow the prompts to transfer funds for calls and visits.
How can I troubleshoot if I can't connect to a video visit?
Ensure you have a stable WIFI connection, a compatible headset, and the latest app version. Restart the app and try again.
Is my privacy protected when using HomeWAV?
Yes, the app uses secure encryption and privacy controls to safeguard your communications and manage profile visibility easily.
