HelloFresh: Meal Kit Delivery
HelloFresh: Meal Kit Delivery App Info
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App Name
HelloFresh: Meal Kit Delivery
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Price
Free
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Developer
HelloFresh SE
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Category
Food & Drink -
Updated
2025-12-16
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Version
25.51.1
Frequently Asked Questions
How do I get started with HelloFresh and place my first order?
Download the app, create an account, select your meal plan, and customize your delivery preferences in the onboarding process or via Settings > Account.
Can I skip weeks or modify my meal plan easily?
Yes, use the HelloFresh app or website to skip or modify your plan under Settings > Manage Subscription for flexible scheduling.
What kinds of recipes can I expect from HelloFresh?
HelloFresh offers diverse recipes including meat, veggie, pescatarian, family-friendly, calorie-smart, and quick & easy options, accessible in the app.
How do I select recipes for my weekly delivery?
Log into your account in the app, go to Meal Selection, and choose your preferred recipes before your delivery date under the Meal Planner section.
What should I do if I receive damaged ingredients?
Contact HelloFresh customer support via the app or website's Help section for assistance and replacements or refunds.
Are the ingredients fresh and sustainably sourced?
Yes, HelloFresh prides itself on high-quality, responsibly sourced ingredients with eco-friendly packaging, supporting sustainability efforts.
What subscription plans does HelloFresh offer and how much do they cost?
Plans vary by number of servings and recipes per week, with prices displayed during your plan selection process in Settings > Subscription.
Can I change my subscription plan or cancel it easily?
Yes, manage, modify, or cancel your subscription at any time through the app or website under Settings > Manage Subscription.
What payment methods does HelloFresh accept?
HelloFresh accepts credit/debit cards, PayPal, and other common online payment options during setup or in Payment Settings.
Is there customer support available if I encounter issues?
Yes, you can contact HelloFresh support via the help center in the app or website for troubleshooting and assistance.