GoTo
GoTo App Info
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App Name
GoTo
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Price
Free
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Developer
GoTo Group, Inc.
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Category
Business -
Updated
2026-01-07
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Version
2025.13.2
Frequently Asked Questions
How do I set up the GoTo app for the first time?
Download the app from your device's app store, open it, and follow the onboarding instructions to create an account and configure your communication preferences.
Can I use GoTo on both Android and iOS devices?
Yes, GoTo is compatible with both platforms. Download it from Google Play or Apple App Store and log in with your credentials for seamless synchronization.
How do I start a meeting or webinar using the app?
Open the app, navigate to the 'Meetings' tab, tap 'Create New,' and select 'Webinar' or 'Meeting' to schedule or start instantly.
How can I manage multiple communication channels within GoTo?
Go to Settings > Channels, then connect and customize SMS, Webchat, or social media channels to centralize conversations.
How does the app help me organize and respond to customer inquiries?
All messages are centralized in the inbox. You can assign, reply, and resolve conversations directly from the app for efficient customer engagement.
What are the steps to customize caller ID and manage multiple business numbers?
Go to Settings > Phone > Caller ID Swap, then add or select the numbers you want to use for outgoing calls.
Can I try GoTo before subscribing to a paid plan?
Yes, GoTo offers a free trial. Download the app, create an account, and access limited features to evaluate before subscribing.
What are the subscription options and how do I upgrade or cancel?
Navigate to Settings > Account > Subscriptions, where you can view plans, upgrade, or cancel directly within the app.
What should I do if the app crashes or I experience connectivity issues?
Try restarting your device, update to the latest app version, or reinstall the app. Contact support if issues persist for further assistance.
Does GoTo support integration with other business tools?
Yes, GoTo integrates with various CRM, calendar, and productivity tools—access integrations in Settings > Integrations for setup.
