GoPass ®
GoPass ® App Info
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App Name
GoPass ®
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Price
Free
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Developer
GoPass App
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Category
Maps & Navigation -
Updated
2025-09-25
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Version
4.10.3
Frequently Asked Questions
How do I get started with using GoPass ® for the first time?
Download the app from your app store, create an account via Settings > Profile, and add a payment method to start purchasing transit passes easily.
Can I use GoPass ® across multiple cities or transit agencies?
Yes, the app supports various transit agencies; just select your city and transit provider when setting up your profile or purchasing tickets.
How do I buy a transit pass using GoPass ®?
Open the app, choose your transit agency, select your pass type, and complete the purchase through the Digital Wallet or Apple Pay within the app.
How does real-time trip planning work in GoPass ®?
Enter your start and end stops, then the app provides step-by-step navigation, live schedule updates, delays, and route changes for smooth travel.
Can I save my favorite routes and stops for quick access?
Yes, go to Settings > Preferences to save frequently used stops, routes, and pass types for faster future planning.
What payment options are available in GoPass ®?
You can add multiple credit cards to the Digital Wallet, use Apple Pay, or load cash at retail locations via the Cash to Mobile feature.
Is there a subscription service, and how do I manage it?
The app primarily offers individual ticket purchases; for subscription plans, go to Settings > Wallet > Subscriptions if available, or check app updates for new features.
Are there any costs or fees for using GoPass ®?
The app is free to download; you pay only for the transit passes or tickets purchased within the app, with no extra service fees generally.
What should I do if the app crashes or I encounter technical issues?
Try restarting your device, ensure the app is updated via the app store, and contact support through Settings > Feedback for assistance.
Can I use GoPass ® offline once I've purchased tickets?
Yes, digital passes are stored on your device and can be used offline for validation, but internet access is needed for updates and trip planning.
