Global Entry
Global Entry App Info
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App Name
Global Entry
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Price
Free
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Developer
U.S. Customs and Border Protection
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Category
Travel & Local -
Updated
2025-10-21
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Version
2.0.5
Frequently Asked Questions
How do I start using the Global Entry mobile app after enrollment?
Download the app, log in with your Global Entry credentials, and select your arrival airport to report your arrival and submit your photo. Find login in Settings > Account.
Can I use the Global Entry app if I haven't completed the enrollment process?
No, the app is only accessible to enrolled Global Entry members. Complete your enrollment and interview before using the app.
How do I report my arrival using the Global Entry app?
Open the app, select your arrival airport, upload a recent photo, and submit your report. Make sure to do this inside the airport terminal.
What benefits does the Global Entry app provide during my travel?
It allows you to report arrivals quickly, reduces wait times, helps you avoid lines at customs, and is seamless when combined with kiosks and TSA PreCheck.
How does the app complement the physical kiosks at airports?
The app enables remote arrival reporting, saving time, while kiosks handle passport scanning and fingerprint verification for faster processing.
Do I need to pay extra for the mobile app or its features?
No, the app is free for Global Entry members. Your membership fee covers the app and benefits for five years.
Is there any subscription or renewal fee for the app after initial enrollment?
No, the app usage is included in your Global Entry membership, which costs $100 for five years. Renewal is through the CBP website.
What should I do if I encounter technical issues with the app?
Try reinstalling the app, ensure your device meets system requirements, and contact CBP support via settings > Help or their official website for assistance.
