GettingOut Visits
GettingOut Visits App Info
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App Name
GettingOut Visits
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Price
Free
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Developer
Viapath
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Category
Communication -
Updated
2025-11-21
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Version
4.2.0
Frequently Asked Questions
How do I set up an account on GettingOut Visits?
Download the app, open it, choose 'Sign Up,' fill in the required information, and complete the verification through the app to start using GettingOut Visits.
Can I use GettingOut Visits on both iOS and Android devices?
Yes, GettingOut Visits is compatible with both iOS and Android devices; simply download it from the App Store or Google Play.
How does the 'Visit Now' feature work for instant video calls?
Tap 'Visit Now' on the app, and if the inmate is available, a video call begins immediately, or you'll receive an option to schedule later.
Can I schedule visits in advance, or are all visits instant?
The app offers both 'Visit Now' for instant calls and scheduled options for future visits, accessible through the app's scheduling feature.
How is the billing for video visits calculated?
You are charged only for the actual duration of each video call, with no extra connection fees or minimum charges, ensuring transparent costs.
Are there any subscription plans or additional fees for using GettingOut Visits?
There are no subscription fees; you pay per visit based on duration. Check the app's pricing details in Settings > Payments for more info.
What should I do if I experience trouble connecting a call?
Ensure a stable internet connection, restart the app, or reinstall it. If problems persist, contact customer support through Settings > Help.
How do I improve video call quality during my visits?
Use a strong Wi-Fi or cellular data connection, close other apps, and ensure your device's camera and microphone are working well.
Is there a way to manage or view my visit history?
Yes, your visit history is available in the app under 'History' or 'Past Visits' section for review and record keeping.
Can I change my personal information or update my account details?
Yes, go to Settings > Profile or Account to update your personal details or contact information easily.
