Fuel Rewards® program
Fuel Rewards® program App Info
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App Name
Fuel Rewards® program
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Price
Free
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Developer
PDI Software, Inc.
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Category
Lifestyle -
Updated
2025-08-26
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Version
3.25.0
Frequently Asked Questions
How do I sign up for the Fuel Rewards® program?
Download the app, tap 'Sign Up,' and follow the prompts to create your account using your email or social media options.
How can I start earning rewards immediately after signing up?
Link your credit/debit card in the app under 'Payment Methods' and begin shopping, dining, or fueling at participating stores to earn rewards.
What is Gold Status and how do I get it?
All new members receive instant Gold Status upon registration, unlocking extra savings benefits. No additional steps are needed to activate it.
How do I activate special offers in the app?
Open the app, go to 'Offers,' select the desired promotion, and tap 'Activate' before shopping or fueling.
How can I locate nearby Shell stations using the app?
Tap 'Find Stations' on the app home screen to see a map of nearby Shell and participating fuel stations.
How do I earn rewards when dining or shopping?
Use a linked credit/debit card at participating locations and ensure the purchase qualifies; rewards automatically accrue afterward.
Can I use my rewards on any fuel station?
Rewards are valid at participating Shell stations and select partners; check station details in the app before fueling.
Are there any subscription fees for the Fuel Rewards® program?
No, the program is free to join and use; there are no hidden charges or subscription fees.
How do I check my reward balance and tier status in the app?
Open the app and navigate to 'Rewards' or 'Account' to view your current rewards balance and Gold or Silver tier status.
What should I do if the app isn't tracking my rewards correctly?
Try logging out and back in, ensure your linked card is used correctly, or contact customer support through the app for assistance.
