FordPass™
FordPass™ App Info
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App Name
FordPass™
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Price
Free
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Developer
Ford Motor Co.
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Category
Lifestyle -
Updated
2025-12-15
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Version
Varies with device
Frequently Asked Questions
How do I set up the FordPass™ app for my vehicle?
Download the app from your app store, create an account, then follow prompts to connect your vehicle via Bluetooth or Wi-Fi, ensuring your Ford vehicle is compatible.
What should I do if the app cannot find my vehicle?
Ensure your vehicle is nearby, Bluetooth or Wi-Fi is enabled, and your vehicle is properly registered in the app. Restart the app if necessary.
How can I lock or unlock my vehicle remotely?
Open the FordPass app, select your vehicle, then tap ‘Lock' or ‘Unlock' under Remote Commands, provided your vehicle has FordPass® Connect enabled.
Can I start my vehicle remotely?
Yes, if your vehicle has automatic transmission and FordPass® Connect. Tap ‘Start' in the app, and ensure your vehicle is parked within network range.
How does the app help monitor my electric vehicle's charging?
Navigate to the EV section, where you can view real-time charging status, set departure times, and pre-condition your car for comfort and efficiency.
What features are available for enhancing my daily driving experience?
Features include vehicle location, health alerts, and rewards program. Access them via the main menu after logging into the app.
How can I find my parked vehicle using FordPass?
Open the app, select ‘Vehicle Location,' and use the map to view your parked Ford vehicle's position on your smartphone.
Is there a fee to use all the features of FordPass™?
Most core features are free; some advanced or premium services, like certain roadside assistance options, may require a subscription or fee.
How do I manage my subscription or premium services in FordPass?
Go to Settings > Account > Subscriptions within the app to view or modify your subscription preferences.
What should I do if the app is not responding or crashing?
Try restarting your device, updating the app to the latest version, or reinstalling it. Contact Ford support if the problem persists.
