Find my Phone - Family Locator

Frequently Asked Questions

How do I start using Find my Phone - Family Locator for the first time?

Download the app, install it, and create a private family circle by inviting trusted members via phone number, link, or QR code. Ensure everyone grants permission to share location.

What permissions do I need to grant to use the app properly?

You need to grant location access, notifications, and contact permissions to enable real-time tracking, alerts, and family invitations. Permissions are requested transparently in app setup.

Can I see the location of my family members in real-time?

Yes, once they accept your invitation and share location permissions, you can view their live locations on a private map within the app.

How do the arrival and departure alerts work?

Set predefined places like home or school in the app. When a family member arrives or leaves, you'll receive a notification for added safety and awareness.

What is the SOS button, and how does it work?

The SOS button allows users to instantly share their real-time location with trusted contacts during emergencies, ensuring quick assistance when needed.

How does the location history feature benefit me?

Location history helps you review past movements, identify patterns, or recall where someone was previously by accessing stored location data within the app.

Are there subscription plans, and what features do they include?

The base app is often free with core features like location sharing. Premium subscriptions typically offer additional features such as extended history, advanced alerts, or unlimited device connections. Check app settings for plans.

Is the app free to use, and are there in-app purchases?

Basic features are free, but some advanced functionalities or subscription options may require in-app purchases or premium plans, which can be managed via the account settings.

What should I do if the app isn't tracking locations correctly?

Ensure you have granted all necessary permissions and that your device's GPS is enabled. Restart the app and check your internet connection. Contact support if issues persist.

How does the app ensure my family's privacy and security?

The app operates on explicit user consent, with location sharing being optional and controlled by each member. All data sharing occurs within a private circle, respecting privacy laws and policies.