e.l.f. Cosmetics and Skincare
e.l.f. Cosmetics and Skincare App Info
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App Name
e.l.f. Cosmetics and Skincare
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Price
Free
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Developer
e.l.f. Cosmetics
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Category
Beauty -
Updated
2025-12-30
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Version
2024.AW-1.3.9-73-gffd0f56c9
Frequently Asked Questions
How do I create an account and start using the e.l.f. app?
Download the app, open it, and tap 'Sign Up' to create an account using your email or social media options. Follow the prompts to complete registration.
Is there a way to personalize product recommendations on the app?
Yes, the app provides personalized suggestions based on your skin tone and preferences, especially when using the Virtual Shade Match feature available on the product pages.
How can I use the Virtual Try-On feature to test different makeup shades?
Tap on a product, select the 'Virtual Try-On' option, and allow camera access. Follow instructions to see how shades look on your face in real-time.
What is the e.l.f. beauty rewards program and how do I join?
The rewards program is free; join by creating an account or signing in. You earn points by shopping, sharing receipts, and participating in activities through the app.
How do I earn points in the e.l.f. Rewards program?
Points are earned by uploading receipts, shopping online or in-store, and participating in special activities. Accumulate points to redeem for rewards via the app.
Are there exclusive discounts or early access to sales for app users?
Yes, members receive early access to drops, sales, and exclusive promotions. Enable notifications in Settings > Notifications to stay updated.
Can I shop for products directly through the app?
Absolutely, the app features a comprehensive catalog where you can browse, read reviews, compare products, and make purchases with a few taps.
What should I do if my order didn't arrive or I have a problem with my purchase?
Go to 'Order History' in your profile, select the order, and contact customer support through the app for assistance with issues.
Are there any costs associated with using the app or joining the rewards program?
No, joining the e.l.f. Rewards program is free, and browsing or shopping on the app is also free of charge.
What should I do if I experience technical issues or the app crashes?
Try updating the app, restarting your device, or reinstalling it. If issues persist, contact app support through Settings > Help & Support.