Electrify America
Electrify America App Info
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App Name
Electrify America
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Price
Free
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Developer
Electrify America LLC
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Category
Maps & Navigation -
Updated
2025-11-30
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Version
7.29.2
Frequently Asked Questions
How do I get started with the Electrify America app after downloading it?
Open the app and create a free account by following the on-screen instructions; then, you can locate charging stations and manage your charging sessions.
Is my EV compatible with Electrify America's charging stations?
Yes, the stations support CCS (SAE Combo) and CHAdeMO-compatible EVs; Tesla owners need an additional adapter. Compatibility info is available in the app under charger details.
How do I find nearby charging stations using the app?
Use the 'Station Locator' feature on the home screen to view real-time locations of nearby chargers, and set filters for charger types and amenities.
What are the main features of the Electrify America app's route planning?
The app provides step-by-step directions from your current location to selected charging stations, helping you plan your trips efficiently.
How can I monitor and control my charging sessions remotely?
In the app, go to 'My Charging' to start, stop, or check the status of your charging sessions from anywhere, including notifications about completion.
What are the benefits of becoming an Electrify America Pass or Pass+ member?
Membership provides real-time charger availability, discounts on charging, detailed charge history, and contactless payment options for a more seamless experience.
How do I pay for charging sessions through the app?
Add your payment method in the app under 'Account > Payment Methods.' Contactless payments are supported, making transactions quick and secure.
What should I do if I encounter a charging station outage or technical issue?
Use the station locator in the app to report issues or get support. You can also check the station status for updates before arriving.
How do I upgrade to a Pass+ subscription, and what are the costs?
Navigate to 'Account > Membership' to subscribe to Pass+. Monthly fees apply, but you'll enjoy lower charging costs and additional perks.
Can I access my charging history and receipts in the app?
Yes, go to 'My Account > Charging History' to view past sessions and download electronic receipts for your records.
