El Pollo Loco - Loco Rewards
El Pollo Loco - Loco Rewards App Info
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App Name
El Pollo Loco - Loco Rewards
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Price
Free
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Developer
El Pollo Loco Developers
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Category
Food & Drink -
Updated
2025-12-15
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Version
4.0.1
Frequently Asked Questions
How do I sign up for Loco Rewards in the app?
Download the app, open it, tap 'Sign Up,' and enter your details to create an account easily from the home screen.
Can I earn rewards if I order at the restaurant without using the app?
Yes, points can be earned by providing your phone number or account details at the restaurant, linked to your Loco Rewards account.
How do I check my points balance and rewards?
Log in to the app, and your points balance along with current offers will be displayed on the dashboard for quick access.
How do I redeem my points for free food?
Go to the Rewards section in the app, select the reward you want, and follow the prompts to redeem points for free menu items.
What features are available for mobile ordering?
Tap 'Order Now' to select your meal, customize your preferences, choose pickup time, and pay directly through the app for quick service.
How can I customize my order in the app?
During ordering, select your meal, then add or remove ingredients and special requests on the customization screen.
Are there any special deals for app users?
Yes, the app provides personalized deals, birthday rewards, and early access to new menu items under the 'Offers' section.
Is there a subscription or premium plan for Loco Rewards?
No, Loco Rewards is free to join. You only earn points from spending; there are no paid subscription options.
What should I do if I forget my password?
On the login screen, tap 'Forgot Password,' follow the prompts to reset via email or phone number, then log in again.
What should I do if the app crashes or I encounter bugs?
Try updating the app, restart your device, or reinstall. Contact support through the app's help section if problems persist.
