Duo Mobile
Duo Mobile App Info
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App Name
Duo Mobile
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Price
Free
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Developer
Cisco Systems, Inc.
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Category
Business -
Updated
2025-12-08
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Version
4.103.0
Frequently Asked Questions
How do I set up Duo Mobile for the first time?
Download the app, open it, and follow the activation link sent by Duo Security to link your accounts. Scan QR codes or choose alternative methods to complete setup.
Can I use Duo Mobile on both Android and iOS devices?
Yes, Duo Mobile is available on both Android and iOS platforms, allowing seamless cross-device security management.
How do I add multiple accounts to Duo Mobile?
Tap the '+' button in the app, then scan QR codes or enter setup details manually for each account you want to secure.
What is two-factor authentication, and how does Duo Mobile support it?
2FA adds an extra security layer by requiring a second verification step, such as push notifications or passcodes, which Duo Mobile provides for compatible accounts.
How do I receive and approve login requests using Duo Mobile?
When prompted, a push notification appears; tap 'Approve' to authenticate instantly—no passcodes needed.
Can I use Duo Mobile on my smartwatch?
Yes, Duo Mobile supports Wear OS watches—install the Duo Wear app for quick, secure authentication from your wrist.
Is Duo Mobile free to use, or are there paid subscriptions?
Duo Mobile is free for individual users; however, advanced features or enterprise plans may require a subscription, available via Duo Security's website.
How can I upgrade to a premium plan or manage my subscription?
Go to Settings > Account > Subscription in Duo Mobile, or visit Duo Security's website for detailed subscription options and management.
What should I do if Duo Mobile isn't generating passcodes or receiving push notifications?
Ensure your device has internet, check app permissions, and try re-registering your accounts or reinstalling the app for troubleshooting.
