Cync (the new name of C by GE)
Cync (the new name of C by GE) App Info
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App Name
Cync (the new name of C by GE)
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Price
Free
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Developer
Savant Systems, Inc.
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Category
Lifestyle -
Updated
2025-11-02
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Version
6.22.1.23-733578a
Frequently Asked Questions
How do I set up the Cync app for the first time?
Download the Cync app from your device's app store, create an account, then follow the on-screen instructions to connect and add your Cync devices via the 'Devices' tab.
Can I control all my smart devices from one app?
Yes, the Cync app centralizes control for Cync, C by GE, and compatible devices, allowing seamless management via the main interface.
How do I add new devices in the Cync app?
Open the app, go to 'Devices' > 'Add Device,' then follow prompts to connect new Cync or C by GE products.
How can I customize lighting colors and brightness?
Select your smart light, then use the color wheel or adjust brightness sliders in the device controls for personalized lighting.
What is the TrueImage technology feature, and how do I use it?
TrueImage allows you to capture lighting environments using photos; access it via the device settings, then experiment with colors and brightness.
How do I create groups within rooms for better device management?
Navigate to 'Rooms,' select a room, then use the 'Create Group' feature to organize devices, enabling individual or grouped control.
Are there any subscription services required for use?
Basic controls are free; advanced features like sharing or scheduling may require an account upgrade. Check 'Settings' > 'Account' for subscription options.
Is there a cost for premium features or additional device integration?
Some advanced features or device integrations may be subscription-based. Visit 'Settings' > 'Subscription' for detailed plans and pricing.
What should I do if my app is crashing or not responding?
Try restarting your device, updating the app via your app store, or reinstalling the app for optimal stability.
How do I link my voice assistants like Alexa or Google Assistant?
Go to 'Settings' > 'Voice Assistant,' then follow prompts to link your voice account for hands-free control.
