CSL Plasma
CSL Plasma App Info
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App Name
CSL Plasma
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Price
Free
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Developer
CSL PLASMA INC.
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Category
Medical -
Updated
2025-12-26
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Version
3.46.0
Frequently Asked Questions
How do I register and set up my CSL Plasma app for the first time?
Download the app from your app store, open it, and follow the on-screen instructions to create your account using your donor ID or personal details.
Can I complete my health screening online before visiting the center?
Yes, navigate to the 'Health Screening' section in the app, answer the questions, and submit your responses before your appointment.
How can I find the nearest CSL Plasma donation center?
Use the 'Center Locator' feature in the app, which uses GPS to find and provide directions to the closest donation centers.
How does the rewards system work and how can I view my points?
Activate iGive Rewards in Settings, and your points are displayed on the dashboard, showing your progress and rewards status.
How do I set or change my donation appointments in the app?
Go to 'Schedule,' select a date and time, and confirm your appointment. You can view or modify it anytime from your profile.
What should I do if I forget my donor ID or login credentials?
Use the 'Forgot Login' option on the login page and follow instructions to recover your donor ID or reset your password.
Are there any costs involved in using the CSL Plasma app?
No, the app is free to download and use; rewards and incentives are based on your donations, not app charges.
Can I get technical support if I experience issues with the app?
Yes, access the 'Help' or 'Support' section within the app to contact customer service for assistance.
How do I earn extra rewards by referring friends?
Share your referral code via the app's 'Referral Program' feature; both you and your friend can earn bonus points once they donate.
Who should I contact if the app crashes or doesn't load properly?
Try restarting the app, updating it, or contact support through the 'Help' section for further troubleshooting assistance.
