CommCare
CommCare App Info
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App Name
CommCare
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Price
Free
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Developer
Dimagi, Inc.
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Category
Libraries & Demo -
Updated
2025-12-04
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Version
2.61.2
Frequently Asked Questions
How do I get started with installing and setting up CommCare?
Download the app from your device's app store, open it, and follow the onboarding instructions to configure your account and organization details.
Is there a training or tutorial available for new users?
Yes, CommCare offers onboarding guides and training materials within the app or online at their website to help you get familiar with its features.
How do I create or customize forms within CommCare?
Navigate to the App Builder (Settings > Apps > Form Builder) to create or customize forms tailored to your data collection needs.
Can I use CommCare offline, and how does data sync work?
Yes, CommCare supports offline data entry. Data automatically uploads when connected to the internet, ensuring seamless synchronization.
How do I switch languages in the app?
Go to Settings > Language to select from multiple supported languages for your interface and forms.
What are the costs associated with using CommCare?
CommCare offers free plans for small-scale use; contact their sales team via Settings > Billing for detailed subscription options and pricing.
Is there a subscription fee or are there in-app purchases?
There are subscription tiers depending on your organization's needs; check Settings > Account > Subscription for details on plans and pricing.
How can I resolve sync issues or app crashes?
Try restarting the app, ensure stable internet, and update to the latest version. Contact support if problems persist via Settings > Help.
Does CommCare comply with data security standards like GDPR or HIPAA?
Yes, CommCare adheres to GDPR, HIPAA, and other standards, ensuring data security and confidentiality for sensitive information.
How can I get technical support or report a bug?
Access Help & Support within the app (Settings > Help) or visit the CommCare website to contact support or report issues.
