ComEd
ComEd App Info
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App Name
ComEd
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Price
Free
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Developer
An Exelon Company
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Category
Business -
Updated
2025-11-11
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Version
25.3.2
Frequently Asked Questions
How do I register and sign into the ComEd app for the first time?
Download the app, open it, and select 'Sign Up' to create an account or 'Sign In' using your credentials. You can also enable fingerprint login for quick access.
Can I use the ComEd app on both Android and iOS devices?
Yes, the ComEd app is available for both Android and iOS. Simply download it from Google Play Store or Apple App Store to start managing your energy accounts.
How can I view my current energy usage and billing details?
Log in to the app, then navigate to the 'Usage' or 'Bills' section from the main menu to see detailed consumption data and billing information.
How do I make a bill payment through the app?
Go to 'Bills', select the current statement, and choose your preferred payment method to complete the transaction securely.
What features help me monitor and manage my energy consumption?
The app offers real-time usage data, trends analysis, and outage reporting, allowing you to track and optimize your energy consumption effectively.
How can I report a power outage using the ComEd app?
Tap 'Report Outage' on the home screen, and you can notify us instantly without signing in. For detailed outage status, sign in and visit 'Outages' for updates.
Can I set up automatic payments and budget billing within the app?
Yes, you can enable and manage AutoPay and Budget Billing in the 'Settings' > 'Payments' section to automate your bills.
What is the hourly pricing program, and how do I participate?
The program shows hourly rate info for cost-saving. Enable it in 'Usage' > 'Hourly Pricing' to view rates and adjust your energy plan accordingly.
How secure is my personal and payment information in the ComEd app?
The app uses industry-standard encryption and authentication, including fingerprint sign-in, to protect your data and privacy.
What should I do if the app is not responding or has errors?
Try restarting your device, update the app to the latest version, or reinstall it. If issues persist, contact support via the chat feature for assistance.
