Cold Stone®
Cold Stone® App Info
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App Name
Cold Stone®
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Price
Free
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Developer
Kahala
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Category
Food & Drink -
Updated
2025-10-17
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Version
5.0.1
Frequently Asked Questions
How do I create an account to use the Cold Stone® app?
Download the app from your store, open it, and tap 'Sign Up' or 'Create Account' to register with your email or social media.
Can I place an order for pickup or delivery with the app?
Yes, select your favorite items, choose either 'Pickup' or 'Delivery' at checkout, and follow the prompts to complete your order.
How do I customize my ice cream with toppings and mix-ins?
After selecting a creation, tap 'Customize' to add toppings and mix-ins from the menu, then save your preferences before ordering.
Where can I find the nearest Cold Stone store using the app?
Use the location finder feature by tapping 'Find Store' on the app's main menu to discover nearby locations.
How do I earn and redeem rewards through the app?
Sign in to 'My Cold Stone Rewards' in the app, earn points for purchases, and redeem $5 rewards or birthday offers in the rewards section.
What payment methods are accepted in the Cold Stone® app?
You can securely save credit/debit cards or digital wallets in the app under 'Payment Methods' for quick checkout.
How do I view and reorder my favorite or recent orders?
Go to 'Order History' or 'Favorites' in the app, select your preferred creation, and tap 'Reorder' to place it again.
Are there any discounts or special offers available through the app?
Yes, enjoy exclusive rewards like BOGO free on your birthday and earn points for discounts; check the 'Promotions' section regularly.
Is there a subscription plan or premium membership available in the app?
Currently, Cold Stone® app offers rewards and discounts but no subscription plan; rewards are earned through purchases.
What should I do if the app crashes or has technical issues?
Try restarting the app or reinstalling it; if problems persist, contact customer support through the 'Help' section in settings.
