Citymapper
Citymapper App Info
-
App Name
Citymapper
-
Price
Free
-
Developer
Citymapper Limited
-
Category
Maps & Navigation -
Updated
2026-01-12
-
Version
Varies with device
Frequently Asked Questions
How do I start using Citymapper for the first time?
Download the app, create an account, and enter your starting point and destination to see route options and start navigation.
Can I use Citymapper offline?
Yes, you can download offline maps for selected cities via Settings > Offline Maps for quick access without internet.
How do I plan a multi-modal trip with different transportation modes?
Enter your destination, and the app will automatically suggest routes combining transit, walking, cycling, and scooter options for the most efficient journey.
How does Citymapper provide real-time transit updates?
Enable live transit notifications in Settings > Notifications to receive real-time updates on delays, arrivals, disruptions, and ETA changes.
Can I customize my favorite places for quick access?
Yes, save your home, work, or favorite stops by tapping the star icon on a location, then quickly plan trips in the future.
How can I compare different transportation options quickly?
Enter your destination, and Citymapper will display all available options, allowing you to compare time, cost, and convenience side by side.
Are there any subscription fees for Citymapper premium features?
Some advanced features or offline maps may require a subscription, which you can manage via Settings > Account > Subscription.
How do I purchase ride-hailing services within the app?
Link your ride services like Uber or Lyft in Settings > Services, then compare fares and hail rides directly from the app.
What should I do if the app is not updating transit statuses accurately?
Ensure your internet connection is active and refresh the app. If issues persist, check Settings > Data & Privacy for permissions and updates.
