Citizens Bank Mobile Banking
Citizens Bank Mobile Banking App Info
-
App Name
Citizens Bank Mobile Banking
-
Price
Free
-
Developer
Citizens Bank, N.A.
-
Category
Finance -
Updated
2026-01-04
-
Version
25.24.0
Frequently Asked Questions
How do I get started with the Citizens Bank Mobile Banking app?
Download from the App Store or Google Play, open, and log in with your existing online banking credentials to start managing your accounts.
Is it necessary to register separately for mobile banking?
No, if you already have online banking credentials with Citizens Bank, you can directly log in to the mobile app; registration is not required.
How can I deposit a check using the app?
Open the app, select 'Deposit Checks', take clear photos of the front and back of your check, then submit; deposits made by 10 pm ET get same-day credit.
How do I view my account balances and recent transactions?
Log into the app, select your account from the dashboard, and you'll see real-time balances and recent transaction activity.
How can I transfer money between my accounts or to others?
Navigate to 'Transfers', choose ‘Between My Accounts' or ‘External', enter recipient details, and follow prompts to complete the transfer.
What should I do if I forget my password?
On the login page, click 'Forgot Password', follow prompts to verify identity, and reset your password via email or SMS.
Can I set up automatic bill payments through the app?
Yes, go to 'Bill Pay', add payees, and select ‘Set Up Payment' to schedule automatic recurring payments for your bills.
Is there a fee for using the Citizens Bank Mobile Banking app?
The app itself is free; however, check with your mobile provider for potential data charges when using the app on your device.
How can I secure my account if I suspect unauthorized access?
Access the app's security settings, use the 'Lock Card' feature, and contact customer support immediately for further assistance.
What should I do if the app crashes or experiences technical issues?
Try restarting your device, update the app to the latest version, or reinstall it. Contact customer support if issue persists for further help.
