Citi Bike
Citi Bike App Info
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App Name
Citi Bike
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Price
Free
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Developer
Lyft, Inc.
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Category
Maps & Navigation -
Updated
2026-01-09
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Version
2025.52.3.1767803805
Frequently Asked Questions
How do I start using the Citi Bike app for the first time?
Download the app, create an account, add payment info in Settings > Account, then locate nearby bikes and follow prompts to unlock and ride.
Can I unlock a bike at any station and return it elsewhere?
Yes, the app allows one-way trips by unlocking bikes from one station and returning them at any other station within the network.
How do I find available bikes and docking stations in the app?
Open the map in the app; nearby stations and real-time bike availability are shown automatically for easy planning.
What payment options does the app support for renting bikes?
The app supports credit/debit cards and integrates with Apple Pay or Google Pay for seamless in-app payments.
How do I purchase a Citi Bike pass or membership through the app?
Go to the main menu, select 'Buy Pass,' choose your preferred option (Single Ride, Access, or Membership), and follow the payment instructions.
Can I see my trip statistics like distance and calories burned?
Yes, after your ride, the app displays trip duration, distance, and estimated calories burned on the trip summary screen.
What should I do if the bike won't unlock or the app isn't responding?
Try restarting the app, ensure your internet is stable, and verify your account has a valid payment method; contact support if needed.
Are there different types of passes available?
Yes, the app offers Single Ride, Access Pass, and Membership options to suit short-term visitors or daily users; purchase via the app.
How do I update my payment information in the app?
Navigate to Settings > Account > Payment Methods, then add or edit your credit/debit card details.
Can I pause my membership or cancel it via the app?
Yes, go to Settings > Subscription, where you can manage, pause, or cancel your Citi Bike membership as needed.
