CareCredit Mobile
CareCredit Mobile App Info
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App Name
CareCredit Mobile
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Price
Free
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Developer
Synchrony
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Category
Finance -
Updated
2025-10-29
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Version
6.1.1
Frequently Asked Questions
How do I get started with the CareCredit Mobile app for the first time?
Download the app from your device's app store, then tap 'Log In' and enter your credentials or select 'I've never logged in before' to set up your account.
Is my CareCredit digital card secure and easy to access?
Yes, after logging in, swipe down on the Summary screen to view your digital card securely for in-network payments.
How can I quickly access my account and view my balance?
Open the app, log in with your username and password, then navigate to the Account tab to view your balance and recent transactions.
Can I manage my payments and statements within the app?
Yes, you can view statements, set delivery preferences, and make payments directly through the app under the 'Payments' or 'Account' sections.
How do I locate healthcare providers that accept CareCredit nearby?
Tap 'Find Providers,' enable location services, and view the map or list to find nearby providers accepting CareCredit.
Can I set reminders for upcoming payments in the app?
Yes, go to 'Settings' > 'Notifications' to enable reminders for upcoming payments and account updates.
Are there any fees for using the CareCredit Mobile app?
No, the app is free to download and use; standard account or payment fees apply as per your CareCredit account terms.
How do I make a payment using the app?
Login to your account, navigate to 'Payments,' select the amount, and choose your preferred payment method to complete the transaction.
What should I do if I forget my login credentials?
Tap 'Forgot Username or Password' on the login screen and follow the prompts to reset your credentials securely.
What should I do if the app crashes or I experience technical issues?
Try uninstalling and reinstalling the app or contact CareCredit support via the '?'' icon on the login screen for assistance.
