CaptionCall
CaptionCall App Info
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App Name
CaptionCall
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Price
Free
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Developer
CaptionCall, LLC
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Category
Communication -
Updated
2025-12-29
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Version
29.2.2512
Frequently Asked Questions
How do I start using CaptionCall Mobile for the first time?
Download the app from your device's app store, create an account with accurate information, and grant necessary permissions to enable full functionality.
What do I need to set up a captioned call?
Install the app, create an account, receive or forward your phone number, and grant required permissions to begin making captioned calls.
Can I make captioned calls from any location?
Yes, as long as you have WiFi or mobile data, you can make and receive captioned calls anywhere in the United States.
How does the live captioning work during calls?
The app uses advanced voice-to-text technology to transcribe both sides of the conversation instantly, displaying captions in real time.
Can I customize the appearance of captions?
Yes, you can adjust font size, color, and background settings in the app to suit your preferences for better readability.
Is CaptionCall Mobile free to use?
Yes, eligible users in the United States can use the app at no cost, supported by federal funding and approved by the FCC.
Do I need a special phone line or device to use CaptionCall Mobile?
No, it works over your WiFi or mobile data, eliminating the need for landlines or specialized hardware—just your compatible mobile device.
How do I check or manage my subscription or eligibility?
Go to Settings > Account > Subscription in the app to review your status or update your information for continued eligibility.
What should I do if the captions are not appearing correctly?
Ensure your internet connection is stable, update the app to the latest version, and verify your microphone permissions in Settings.
What are the privacy and security measures for captioned calls?
The app employs secure voice-to-text technology to protect your conversation privacy, with data transmitted over encrypted connections.
