brightwheel: Childcare App
brightwheel: Childcare App App Info
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App Name
brightwheel: Childcare App
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Price
Free
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Developer
brightwheel
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Category
Education -
Updated
2025-12-16
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Version
5.62.1
Frequently Asked Questions
How do I get started with brightwheel for my childcare center?
Download the app, create an account, and set up your center details through Settings > Center Profile to begin managing your childcare operations easily.
Is there a quick tutorial or guide for first-time users?
Yes, on the onboarding screen or Help Center within the app, you'll find step-by-step guides to help you get familiar with brightwheel's features.
How can I record children's check-in and check-out accurately?
Use the Student Check-In feature via Settings > Check-In Method to set digital signatures, check-in codes, or kiosk mode for seamless check-in/out.
How does brightwheel help with parent communication?
Navigate to Messages or Parent Feed in the app to send updates, photos, videos, and notices to keep parents informed and engaged daily.
Can I generate attendance or daily reports?
Yes, go to Reports > Daily Reports to customize and generate attendance, activity, or health reports for licensing and parental updates.
How do I manage billing and online payments?
Access Billing > Invoices in Settings to set up paperless billing, send electronic invoices, and enable online payment options for parents.
What subscription plans are available and how do I upgrade?
Visit Settings > Subscription to view available plans and upgrade or modify your plan based on your center's needs and size.
Are there any costs involved with using brightwheel?
brightwheel offers both free and premium plans; costs vary depending on features selected and your subscription plan, detailed in your account settings.
What should I do if I encounter a technical issue?
Try restarting the app or device. If persistent, contact support via Settings > Help or visit the support website for troubleshooting assistance.
Does brightwheel keep children's data secure?
Yes, brightwheel uses encryption and security measures to protect all child and family information stored in the system.