BioLife Plasma Services
BioLife Plasma Services App Info
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App Name
BioLife Plasma Services
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Price
Free
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Developer
Takeda Pharmaceuticals
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Category
Medical -
Updated
2025-07-25
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Version
3.1.4
Frequently Asked Questions
How do I sign up and get started with the BioLife Plasma Services app?
Download from App Store or Google Play, open the app, tap Sign Up, and enter your basic information to create an account. Follow the on-screen instructions to complete setup.
Can I view my donation history within the app?
Yes, navigate to the 'Donation History' section on the home screen to track all your past plasma donations and related details.
How do I schedule or reschedule a donation appointment?
Go to the 'Scheduling' feature in the app, select your preferred date and center, and confirm your appointment. To reschedule, repeat the process and choose a new time.
How can I check my reward earnings and payment status?
Access the 'Rewards' section from the home screen to view your current balance, payment history, and upcoming rewards, all in one place.
What are the steps to refer friends and earn bonuses?
Tap on 'Referral Program,' share your referral link via text, email, or social media, and receive bonuses once your friends complete their first donation.
How can I receive notifications about upcoming donations or offers?
Ensure notifications are enabled in the app settings under 'Notifications.' You'll then receive timely reminders and promotional alerts.
Are there any costs to use the BioLife Plasma Services app?
No, the app is free to download and use. You can earn rewards and bonuses without any charges required.
Can I manage my payment methods or update my billing info in the app?
Yes, go to 'Account Settings,' then 'Payment Methods' to add or update your billing information as needed.
What should I do if the app crashes or I encounter technical issues?
Try reinstalling the app, clear cache, or restart your device. If problems persist, contact customer support via the help section in the app.
Is there a subscription or premium membership I need to pay for?
No, the core features are free. Additional rewards or offers may be available, but there are no mandatory subscriptions to use the app effectively.
