BCBSTX
BCBSTX App Info
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App Name
BCBSTX
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Price
Free
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Developer
Blue Cross and Blue Shield of Texas
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Category
Medical -
Updated
2025-12-26
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Version
7.14.0
Frequently Asked Questions
How do I register and log into the BCBSTX app for the first time?
Download the app from your store, open it, tap 'Register' or 'Login,' and follow on-screen instructions to create an account or access your existing one.
Can I access my insurance details without paper documents?
Yes, once logged in, you can view coverage details, member IDs, and claims directly within the app under 'My Profile' or 'Claims' sections.
How do I find in-network healthcare providers near me?
Go to 'Find Providers,' enable location services, and search for doctors, hospitals, or facilities nearby, filtering by in-network options.
How can I estimate the cost of a medical service before seeing the doctor?
Navigate to 'Cost Estimator,' select the service, and enter your location to see estimated costs, copays, and benefits.
Does the app allow me to use virtual doctor consultations?
Yes, tap on 'Virtual Care' or 'MDLive' within the app to schedule and conduct online doctor visits directly from your mobile device.
How do I send my ID card to Apple Wallet for offline access?
In the app, locate your digital ID card, tap 'Add to Wallet,' and follow prompts to save it for offline use.
How can I view and track my claims and benefits in the app?
Go to the 'Claims' section, where you can view claim statuses, Explanation of Benefits, and track your deductible and out-of-pocket expenses.
Is there a way to get help if I encounter issues with the app?
Yes, tap the 'Chat' icon or 'Support' section to connect with live customer service for assistance and troubleshooting.
Are there any subscription or paid features in the BCBSTX app?
The app itself is free; however, some virtual care services like MDLive may involve additional charges based on your plan or services chosen.
What should I do if I forget my password or can't log in?
On the login screen, tap 'Forgot Password,' follow instructions to reset your password via email or phone, or contact support if needed.
