athenaPatient
athenaPatient App Info
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App Name
athenaPatient
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Price
Free
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Developer
athenahealth
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Category
Medical -
Updated
2025-09-18
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Version
1.23.4
Frequently Asked Questions
How do I get started with athenaPatient if I am a new user?
Download the app from the app store, then log in using your existing Patient Portal credentials. Enable biometrics for quick access through Settings > Security.
What credentials do I need to access athenaPatient?
Use your existing Patient Portal email and password provided by your healthcare provider to log in. Contact your provider if you need help with credentials.
How can I view my medical test results on athenaPatient?
After logging in, navigate to the 'Test Results' section from the main menu to view lab results and imaging reports in real-time.
Can I communicate securely with my care team through the app?
Yes. Use the 'Secure Messaging' feature within the app to contact your healthcare providers privately and efficiently.
How do I schedule or reschedule appointments on athenaPatient?
Go to the 'Appointments' tab, select your provider, then choose to book, reschedule, or cancel your appointments. Reminders are also available.
What should I do if I need a virtual doctor visit?
Within the app, select 'Virtual Visits,' choose your provider, and follow prompts to start a video consultation through athenaTelehealth.
Is there a way to check the directions to my upcoming appointment?
Yes. The app provides navigation assistance in the 'Directions' section to help you find your appointment location easily.
Does athenaPatient cost anything? Are there any subscription fees?
Access to athenaPatient is free for patients on the athenahealth network; no subscription fees are required beyond your healthcare provider's services.
Can I use athenaPatient without a healthcare provider's support?
No, the app requires an active connection to your healthcare provider's athenahealth network and a registered Patient Portal account to function fully.
What should I do if I experience login issues or app errors?
Try resetting your password via the login screen or reinstalling the app. If problems persist, contact your healthcare provider or technical support for assistance.
