Ancestry: Family History & DNA
Ancestry: Family History & DNA App Info
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App Name
Ancestry: Family History & DNA
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Price
Free
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Developer
Ancestry.com
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Category
Books & Reference -
Updated
2025-12-15
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Version
17.24
Frequently Asked Questions
How can I start building my family tree on the app?
Download the app, create an account, then select 'Build Family Tree' to begin adding your relatives and importing records from the homepage.
Is there a way to search for historical records easily?
Yes, go to the 'Search' tab and input your family details to access over 1.1 billion records, including census and vital records.
How do I use the DNA testing feature?
Order a DNA test kit via the app, submit your saliva sample, then upload the results through the 'DNA' section for ethnicity and relative insights.
What features are available for free without paying?
Free features include building a family tree, searching records, receiving hints, and exploring basic DNA information.
How can I access more records and advanced features?
Go to 'Settings' > 'Subscription' to upgrade to premium, unlocking over 30 billion records and enhanced DNA matching.
Can I share my findings with family members?
Yes, use the 'Share' option in the app to send discoveries or invite family members to collaborate on your family tree.
What should I do if the app crashes or doesn't load records?
Try restarting your device, ensure your app is updated via the app store, or contact support through 'Help' > 'Contact Us' for assistance.
Is there a way to connect with other users researching similar ancestors?
Yes, the app offers social features in 'Community' where you can connect, collaborate, and share discoveries with other users.
How do I cancel or manage my subscription?
Navigate to 'Settings' > 'Account' > 'Subscriptions' to view, change, or cancel your subscription preferences.
Can I upload and add photos or personal traits to my family records?
Yes, tap 'Add Photos' or 'Traits' within a family member's profile to upload images and include genetic traits or notes.
