Aetna Health
Aetna Health App Info
-
App Name
Aetna Health
-
Price
Free
-
Developer
Aetna Inc
-
Category
Medical -
Updated
2026-01-11
-
Version
7.46.4.256-prod
Frequently Asked Questions
How do I get started with the Aetna Health app?
Download the app from your app store, open it, and log in using your Aetna member ID to set up your profile and access features.
What information do I need to set up the app for the first time?
You only need your Aetna member ID to log in and verify your account during the initial setup process in the app.
How can I access my health benefits and plan details?
Tap on 'Plan Summary' or 'Benefits' in the app's main menu to view your coverage information and details.
How do I find in-network healthcare providers nearby?
Use the 'Find Providers' feature in the app, then enter your location to see in-network doctors and facilities near you.
Can I schedule appointments at MinuteClinics through the app?
Yes, select 'Find MinuteClinic' to view locations and tap 'Schedule' to book an appointment within the app.
How do I view my claims and Explanation of Benefits (EOB)?
Go to the 'Claims' section in the app to see the status of your claims and review detailed EOB information.
Is there a way to manage my prescriptions in the app?
Yes, access the 'Prescriptions' section to refill medications, set reminders, and track your medication schedule.
Does the app help me estimate healthcare costs beforehand?
Yes, use the 'Cost Estimator' tool in the app to get estimated costs for various healthcare services.
Are there subscription fees or extra costs for using the app's features?
The app is generally free for Aetna members; check your plan details in 'Settings > Subscription' for specific information.
What should I do if the app isn't working properly or crashes?
Try updating the app or reinstalling it. If issues persist, contact Aetna customer support through the app or their website.
