Aetna Better Health - Medicaid
Aetna Better Health - Medicaid App Info
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App Name
Aetna Better Health - Medicaid
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Price
Free
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Developer
Aetna Inc
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Category
Medical -
Updated
2025-06-05
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Version
8.1
Frequently Asked Questions
How do I create a new account on the Aetna Better Health - Medicaid app?
Open the app, tap 'Create Account' on the login screen, and follow the prompts to enter your personal details and member ID to register.
How do I log in to the app for the first time?
After downloading, open the app, enter your member ID and basic info in the login screen to access your healthcare details.
Can I find healthcare providers in my area using the app?
Yes, go to 'Find Provider', enter your location, specialty, or language preferences in the search filters to locate providers nearby.
How can I view my medical and prescription claims?
Navigate to 'Claims' from the dashboard to review your medical and prescription billing history easily.
How do I update or change my primary care provider (PCP)?
Go to 'Secure Inbox', select 'Request PCP Change', and follow the instructions to update your provider information.
How can I view my current medications on the app?
Tap on 'Medications' in the main menu to view and manage your prescribed drugs and treatment plan.
Is there a way to check my benefits and coverage details?
Yes, select 'Benefits' from the main menu to view comprehensive information about your coverage, wellness programs, and services.
Does the app require a subscription or have any additional costs?
The app is free to download and use for Medicaid members, with no extra subscription fees involved.
Can I contact customer support within the app if I have issues?
Yes, use the 'Secure Inbox' feature to message support for billing, benefits, or technical assistance.
What should I do if the app crashes or I can't access my account?
Try reinstalling the app or resetting your password; if issues persist, contact support via the 'Secure Inbox' for help.
