ActiveBuilding
ActiveBuilding App Info
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App Name
ActiveBuilding
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Price
Free
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Developer
RealPage Incorporated
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Category
House & Home -
Updated
2025-11-18
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Version
8.4.4
Frequently Asked Questions
How do I set up and start using LOFT Living for the first time?
Download LOFT Living from app stores, open the app, and follow the on-screen setup instructions. Sign in with your resident credentials and customize your profile to begin.
Can I access both ActiveBuilding and LOFT Living on the same device?
Yes, you can install and use both apps separately. However, LOFT Living is designed to replace ActiveBuilding for an integrated experience. Download from app stores and log in with your resident info.
How does the reward program work in LOFT Living?
Earn points with each rent payment made online via the app. Redeem points for gift cards, groceries, or travel by navigating to 'Rewards' from the main menu.
How can I make rent payments using LOFT Living?
Tap 'Pay Rent' on the homepage or menu, choose your preferred payment method, and follow the prompts to complete your transaction securely.
What features are available to help me submit service requests?
Tap 'Service Requests' from the home screen, fill out the form with details, and submit. You'll receive updates on request status via notifications.
How do I RSVP to community events with LOFT Living?
Go to the 'Events' section on the homepage, select the event, and tap 'RSVP' to confirm your attendance.
Are there options to pay rent through different methods in LOFT Living?
Yes, the app offers multiple payment options like credit/debit cards and bank transfers. Select 'Payment Methods' in settings to manage your choices.
Can I manage my community and communication settings within the app?
Yes, access 'Settings' > 'Notifications' or 'Privacy' to customize your preferences for community updates and messaging security.
What should I do if the app crashes or I encounter technical issues?
Try restarting your device or reinstalling the app. For persistent issues, contact support via 'Help' in the app or visit the app store support page.
How can I update my personal information or account settings?
Go to 'Settings' > 'Account' to edit your profile, contact details, or notification preferences to keep your information current.
