Access Corrections
Access Corrections App Info
-
App Name
Access Corrections
-
Price
Free
-
Developer
Keefe Group LLC
-
Category
Finance -
Updated
2025-10-27
-
Version
4.1.0
Frequently Asked Questions
How do I create a new account on Access Corrections?
Download the app, open it, tap 'Sign Up,' and follow the prompts to enter your details and set up your account quickly.
Is my personal and financial data secure in the app?
Yes, the app uses advanced encryption technology to protect your personal and financial information during transactions and communication.
How can I find a specific correctional facility or inmate?
Use the search feature on the main screen, enter the facility or inmate name, and browse the results for quick access.
How do I send money to an inmate using the app?
Go to 'Send Funds,' select the inmate, enter the amount, choose your payment method (Visa or MasterCard), and confirm the transaction.
Can I send messages and gifts to inmates through the app?
Yes, select 'Send E-message' or 'Send Gift,' choose the recipient, compose your message or select a gift, then send it directly from the app.
What are the steps to add or link my payment methods?
Navigate to 'Account Management,' tap 'Payment Methods,' and add your Visa or MasterCard details for easy future transactions.
Are there any subscription fees or charges for using the app's features?
Some services may have fees, but creating an account and basic functions are free. Check 'Settings > Subscriptions' for specific details.
How do I make a payment or manage my billing preferences?
Go to 'Account Management,' select 'Billing,' and choose your preferred payment methods or view transaction history.
What should I do if I experience issues with live customer support?
Use the 'Live Chat' feature in the app to contact support; if slow, try again later or visit the FAQ section for troubleshooting tips.
How can I update my personal information or change account settings?
Open 'Settings,' select 'Account,' and update your personal details, preferences, or notification settings as needed.
