1800 Contacts - Lens Store
1800 Contacts - Lens Store App Info
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App Name
1800 Contacts - Lens Store
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Price
Free
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Developer
1-800 CONTACTS
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Category
Medical -
Updated
2026-01-08
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Version
11.2.1
Frequently Asked Questions
How do I install and start using the 1800 Contacts app?
Download from Google Play or App Store, open the app, and follow the on-screen prompts for a quick setup and account creation.
Can I upload my prescription instead of entering it manually?
Yes, you can upload a picture of your prescription when placing an order; tap the upload icon during the prescription entry step.
How do I update my prescription or reorder my lenses?
Go to the Orders or Prescriptions section in the app, select your previous order, and follow the prompts to update or reorder.
What are the main features that make this app convenient for contact lens orders?
Features include easy browsing with filters, quick prescription upload, automatic benefits application, and prescription renewal via ExpressExam™.
How does the Prescription Renewal with ExpressExam™ work?
Choose 'Renew Prescription' in the app, complete a quick online vision test, and a doctor reviews it within hours for new prescription approval.
Can I get personalized lens recommendations through the app?
Yes, the app offers tailored lens suggestions based on your needs, preferences, and previous prescriptions.
How can I manage my insurance benefits and subscriptions?
Access the 'Account' or 'Subscriptions' section to link insurance, apply benefits, or modify your subscription settings.
What if I need to cancel or modify my subscription?
Go to Settings > Account > Subscriptions, then select your plan to update, pause, or cancel it.
What should I do if I encounter an error during ordering or payment?
Try restarting the app, check your internet connection, or contact customer support through the app's help section for assistance.
Is my personal and payment information secure when using the app?
Yes, the app uses secure encryption methods; ensure you enable security features like PIN or biometric login for added protection.
